For ages 21+

fbaaji's commitment to responsible gaming

Entertainment is best when it stays in control. fbaaji is committed to giving you a safe, informed and enjoyable gaming experience.

Our philosophy

Gaming should be fun, not stressful

fbaaji believes that online gaming is a form of entertainment — not a solution to life's problems. Among our millions of users in Bangladesh, the wellbeing of every player is our highest priority. That is why we provide tools and resources that help you play with awareness.

Responsible gaming means setting your own budget, keeping to your time limits and seeking help when under pressure. On the fbaaji platform you stay in control — from deposit limits all the way to a full account break, everything is in your hands.

Remember: Gaming is for entertainment only. If you feel that gaming is affecting your life or your family, contact our support team right now.
For ages 21 and above only
Protection and control

Our tools for your safety

The following safety features on the fbaaji platform can be used directly from your account settings.

Set deposit limits

Set your own maximum on how much you deposit per day, per week or per month. Once a limit is set it takes effect immediately. To increase a limit you must wait 24 hours — which protects you from impulsive decisions.

Time-Out

Use the time-out feature to take a break from gaming for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in to your account or place bets. Once the break ends, your account becomes active again automatically.

Self-Exclusion

If you feel that gaming is becoming harmful to you, choose the self-exclusion option. You can close your account from 6 months up to permanently. Once this decision takes effect, the account cannot be reopened before the period expires.

Gaming history and tracking

In your account you can view your gaming history, detailed win and loss records, and deposit and withdrawal records. Monitor your spending patterns and stay informed.

24/7 Bengali Support

Our 24/7 Bengali live chat support is always ready for any questions or help related to responsible gaming. Our trained team will give you the right guidance — without any judgment.

Minor protection

fbaaji strictly follows a 21+ age policy. Age is verified when an account is opened. If you share a family PC or device, please use a password lock and parental control software.

Assess yourself

Know the warning signs

If any of the following situations apply to your life, consider whether you may be crossing the limits of responsible gaming.

Be cautious if you notice these signs

  • Continuing to play in an attempt to recover lost money
  • Being unable to stop even after spending beyond your budget
  • Hiding your gaming from family or friends
  • Lying about gaming or borrowing money for it
  • Feeling restless or irritable when you cannot play
  • Neglecting work, studies or family responsibilities
  • Using gaming to escape life's problems
How to get help

The path to support

If you are experiencing problems, you do not have to face them alone. fbaaji is always here for you.

1

Set limits for yourself

Go to account settings and set a deposit limit or time-out. It will take effect immediately.

2

Contact us via live chat

Let our support team know through 24/7 Bengali live chat. We will help you with full confidentiality.

3

Take self-exclusion

If needed, request a long-term or permanent self-exclusion from our support team.

Healthy gaming habits

The golden rules of responsible gaming

Following these simple habits will keep gaming enjoyable at all times.

Play only with spare money

Set a specific budget for gaming each month. Never bet with money needed for rent, food or family expenses. On fbaaji you can deposit a minimum of ৳100 — enjoy even on a small budget.

Set time limits

Take breaks instead of playing for long stretches at a time. Set an alarm on your phone. Spend time with family and friends and keep gaming a small part of your life.

Learn to accept losses

Losing in casino games is normal. Placing bigger bets to recover lost money is called "chasing losses" — it is the most harmful habit. Stop when your set budget runs out.

Do not play when your mind is unsettled

Do not game when you are under stress, feeling low or have been drinking. Playing with a clear and fresh mind makes it easier to make decisions and helps you avoid overspending.

Think of winnings as a bonus

Do not play with the expectation of earning from gaming. A win is a pleasant bonus, not the main goal. This mindset will keep you within healthy limits.

Keep it away from minors

Your device and account are for you alone. Make sure no one under 21 in your family can access the account. Use a strong password.

Financial limits

The benefits of budget control

Setting financial limits on fbaaji is straightforward. Everything is visible clearly in your account.

  • Minimum deposit: ৳100 (for each method)
  • Minimum withdrawal: ৳500
  • Withdrawal time: 10–45 minutes
  • Payment methods: bKash, Nagad, Rocket, Upay, bank transfer
  • A 24-hour cooldown applies to increase a deposit limit
Tip: Set a specific limit each week and stick to it. Playing on a small budget makes gaming more enjoyable.

Contact the support team

Our 24/7 Bengali support team is always ready for any assistance related to responsible gaming.

Live chat: Start a chat directly from any page on the platform.

Email: [email protected]

Speak with us directly to request self-exclusion, a deposit limit or account closure. We help with complete confidentiality.

General Questions

Responsible gaming Q&A

Log in to your account and go to the "Account Settings" or "Responsible Gaming" menu. There you will find the option to set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately. A 24-hour cooldown period applies when increasing a limit.

Yes. On fbaaji you can self-exclude for 6 months, 1 year or permanently. In the case of permanent self-exclusion, the account cannot be reopened. For exclusions of any duration, please submit a request via our live chat or email.

A time-out is a short-term break (24 hours to 6 weeks) that lifts automatically when the period ends. Self-exclusion is a long-term or permanent decision — the account cannot be reopened before the period expires. If you feel the problem is serious, choose self-exclusion.

A minimum age of 21 is required to participate on fbaaji. Age is verified at the time of account registration. Allowing anyone under 21 to use an account is strictly prohibited.

If a family member is struggling with a gaming addiction, please contact our support team. We will review the situation and provide assistance where possible. Any protective measure is applied directly at the request of the account holder.

Contact fbaaji's 24/7 live chat or email ([email protected]). Our team will help you use responsible gaming tools. Also talk to a family member or trusted friend — seeking support is a sign of courage.

Enjoy responsibly

Game with awareness, stay safe. On fbaaji — cricket betting, slots or casino — everything is for entertainment.